Mindbody Promote

Last Updated: July 30, 2020

These Mindbody promote terms (“Mindbody Promote Terms”), together with the overhead agreement which refers to this supplement as being applicable between the Parties (the “Mindbody Terms of Service”), apply to subscribers using the Software Service who have chosen to opt-in to Mindbody Promote. Capitalized terms used in these Mindbody Promote Terms but not otherwise defined herein will have the meaning given to them in the Mindbody Terms of Service.

By accepting these Mindbody Promote Terms, you grant us permission to display your business name, logo and any images or content you provide or which are publicly available for the purposes of special promotional marketing and selling of your services and goods (a) on the Marketing Services (“Promoted Intro Offers”), (b) on our partner websites and mobile applications (collectively, the “Partner Sites”), (c) via dynamic price offerings on the Partner Sites and/or the Marketing Services (“Dynamic Pricing”), and (d) in our consumer marketplace (“Mindbody Flex”).

We may, in our sole discretion, modify these Mindbody Promote Terms from time to time. Any changes we make will become effective when we post a modified version of the Mindbody Promote Terms to our Website, and we agree the changes will not be retroactive. We reserve the right, in our sole discretion, to remove your business profile or any offers, services or goods, for any or no reason. Mindbody’s partner affiliations are subject to change at any time.

1. Fees and Opting Out

You will be charged a percentage fee of the purchase price each time an offer is purchased through Dynamic Pricing, Promoted Intro Offers, or the Partner Sites and for the distribution of funds ("Payouts") as follows:

Mindbody Promote Fee (% of each purchase price)
Dynamic Pricing 15%
Promoted Intro Offers 15%
Partner Sites 15%
Payouts 3.5%

All fees charged are non-refundable, including if the transaction that generated the fees is subsequently reversed or charged back to you for any reason or if a refund is subsequently issued for all or any portion of the purchase price.

You can choose to opt out of the program and fees above at any time within your software settings.

2. Payment

If you previously provided us with a credit card or other payment method for your software subscription, you authorize us to charge any fees due hereunder to the payment method on file on a recurring monthly basis. You will notify us immediately of any changes to payment information provided.

To enable your goods and services to be purchased through the Partner Sites, we must enter into agreements with our partners to facilitate the processing of payments under your merchant account. By agreeing to these Mindbody Promote Terms, you expressly authorize us to share information about you and your merchant account as necessary for such purposes.

3. Your Responsibilities

With respect to each transaction processed under your merchant account, you represent, warrant and covenant to us that (i) the transaction represents a bona fide sale and accurately describes the services or goods provided to the customer, (ii) you will fulfill all of your obligations to the customer and will resolve any dispute or complaint directly with the customer, (iii) you and the transaction comply with all laws, regulations, rules and agreements applicable to you and your business, including the merchant agreement between you and the payment processor, PCI-DSS security standards and card network rules.

You, not Mindbody, are solely responsible for all customer service policies and issues relating to your services or goods, including pricing, fulfillment, cancellations or no shows.

4. No Mindbody Warranties

MINDBODY SPECIFICALLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY RIGHT WITH RESPECT TO THE SERVICES PROVIDED HEREUNDER. WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT OR GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE.

IN NO EVENT WILL MINDBODY OR ITS AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES (INCLUDING LOSS OF PROFITS OR REVENUE, OR INTERRUPTION OF BUSINESS) ARISING OUT OF OR RELATED TO THE SERVICES HEREUNDER, DYNAMIC PRICING, PROMOTED INTRO OFFERS, THE MINDBODY SITES, PARTNER SITES, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY, EVEN IF MINDBODY OR ITS AFFILIATES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MINDBODY’S MAXIMUM AGGREGATE LIABILITY FOR ALL LIABILITIES, DAMAGES, CLAIMS, OR CAUSES OF ACTION IN ANY MANNER ARISING FROM OR IN CONNECTION WITH ITS SERVICES HEREUNDER OR THESE TERMS WILL BE THE AGGREGATE FEES PAID TO MINDBODY HEREUNDER.

5. Dynamic Pricing Terms

Additional terms specific to the use of Dynamic Pricing (“Dynamic Pricing Terms”) described at https://company.mindbodyonline.com/legal/terms-of-service/dynamic-pricing (or such other URL as specified by Mindbody), as may be updated by Mindbody from time to time, apply and are hereby incorporated by reference into these Mindbody Promote Terms as if set forth fully herein.

6. Mindbody Flex

Upon enrollment in Mindbody Flex, you agree that Mindbody can, in our sole discretion, offer any, or all, of your virtual offerings (e.g. livestream, video on-demand, etc.) to users of the Mindbody App. You will be provided a credit, in the amount presented during the enrollment process, to the Subscription Fees for each consumer who properly enrolls in an offering and does not cancel or otherwise request a refund. Mindbody reserves the right to reverse a prior credit amount should a consumer refund take place after issuance of the credit. All unused credits will be surrendered upon termination of the Agreement. Additionally, you represent and warrant that you have all necessary licenses for any copyrighted material (e.g. music) utilized in your virtual offerings.

7. Incorporation of the Mindbody Terms of Service

You acknowledge that these Mindbody Promote Terms are hereby incorporated into the Mindbody Terms of Service and are therefore part of the Agreement. Any dispute or claim arising from or relating to these Mindbody Promote Terms is subject to the warranties and disclaimer, limitations and exclusions of liability, governing law and all other terms in the Mindbody Terms of Service. Any conflicts between the Mindbody Terms of Service and these Mindbody Promote Terms will be resolved in favor of these Mindbody Promote Terms.