Consumers Crave In Person Wellness Experiences
Covid-19 changed a lot about the way the world worked, and it was particularly evident in the amount of money that was poured into technologies that would help people live a more "normal" life virtually. Digital wellness became a huge trend during this time, but incoming data has showed just how much consumers are valuing in-person wellness.
The Global Wellness Institute (GWI) shared how new industry surveys and reports showed that there was a rush from consumers for in real life wellness experiences, and this spanned everything from wellness destinations, to spas, to fitness centers. A major ClassPass survey found that of its 40,000 studio, bym and spa partners, in the first half of 2021, users flocked to return to in-person fitness and wellness experiences with "nine out of 10 of the most-booked classes and services now in-person." They also mentioned that spas entered the top 10 most-booked experiences for the first time.
Mindbody furthered this concept by reporting in late June that U.S. booking numbers for in-person classes/experiences were reaching pre-Covid-19 levels, and one of their consumer surveys showed how consumers are also enjoying the hybrid concept with 65% saying they plan to partake in both in-person and at-home workout sessions after Covid-19. The International Spa Associations recent report did show that the spa industry was hard hit, but spas were reporting that, as of July 2021, the demand for services has never been higher.
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