Josh McCarter of Mindbody: Five Things You Need To Know To Succeed In The Modern Beauty Industry
Thank you so much for doing this with us! Before we dive in, our readers would love to learn a bit more about you. Can you tell us a story about what brought you to this specific career path?
Mycareer in the beauty industry began in the early 2000s. As Chief Operating Officer of SpaFinder, I managed the company’s technology, operations and strategic initiatives. While still on SpaFinder’s board, I became a partner in another technology business, Arbitech, which earned Entrepreneur Magazine’s Fastest Growing Company award. Around the same time, SpaFinder started a simple scheduling solution which I ended up adapting to create Booker Software. Over the next seven years, I built Booker into the largest B2B SaaS business management and marketing platform serving the beauty and wellness industry. In spring 2018, Mindbody acquired Booker and I began my journey with the company then.
Can you share the most interesting story that happened to you since you began your career?
Something that I like to share with my team is the importance of not having a fixed mindset. This applies to all aspects of life, but it is so important in the workforce. For example, if someone within your company has a position that you are working towards, don’t brush it off because you assume you won’t have the opportunity to advance. Instead, change your mindset and recognize that life is fluid. The person in the job you want may get promoted or take a job elsewhere, thus creating opportunity for you. If you see the world as abundant versus scarce, you will find opportunities everywhere you look.
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