Mindbody Appoints VP Of Customer Experience

October 14, 2020 by SGB Media

Mindbody hired Kristin Carrico as SVP of customer experience. Carrico most recently served as vice president, North America of customer experience at CDK Global, a public company that provides integrated technology solutions to the automotive industry.

Prior to CDK Global, Carrico was chief operating officer at VMC Consulting, a firm specializing in multi-year, global consulting and outsourcing plans to technology companies such as Microsoft, Apple, Facebook, and eBay, among others.

“What stands out most about Kristin is her passionate commitment to team member and customer success and her thorough understanding that you cannot have one without the other,” said Josh McCarter, CEO of Mindbody. “We are excited to see the impact Kristin will have on our customers and customer experience teams as she introduces new innovations to our global operations.”

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