Research and Insights

Our group conducts hundreds of research studies with people like you each year. Gathering feedback and research insights helps Mindbody develop the best possible products and services to meet our customers' needs.

Help shape the future of Mindbody

Our customers are the heart of everything we do. When you participate in our research studies, your valuable feedback supports our mission to connect the world to wellness. Plus, you'll be paid for participating.

You can participate in different types of research

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Web Conference

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In-person Research

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Phone Interview

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Online Survey

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Field Studies

The remote web conference is an online collaborative meeting. After confirming the session you signed up for, you’ll receive an email with meeting login information. All you need is a quiet space, a computer, and internet connection.

The Research & Insights team loves to host in-person research sessions during our travels. We typically travel 2-3 times per quarter. We host group research and one-on-one sessions, which typically last 1-2 hours. We’ll pay any parking charges you may incur.

Phone interviews are conducted by a researcher and typically last 30 minutes to an hour.

Online surveys allow us to gather quick feedback. You'll receive an emailed survey from a researcher and be asked to complete it within a specific time frame. Online surveys typically take 5-10 minutes to complete.

Field studies require researchers to visit wellness businesses and observe their staff using our products during a typical business day. We also interview business owners/managers about topics that could benefit their experience with our products. Field studies typically take one hour.

Frequently asked questions

  • What am I signing up for?
    You’re signing up to be in our research participant database. This means we'll reach out to you when a research session is available for which we think you would be a good fit.
  • What types of participants are you looking for?
    We’re looking for everyone from first-time internet users to senior software developers. All perspectives are valuable and appreciated. You don’t need to be a Mindbody user in order to participate. Research participants must be 18 years or older.
  • How soon will you contact me?
    It varies. We may contact you right away if we see that you would be a good fit for a current study, or you may not hear from us for a few months.
  • Will I get paid to participate?
    Compensation is determined based on the type of research being performed. You’ll be told about any potential compensation at the time you’re contacted to participate.
  • Is my information secure?
    Yes. We won't share your information with anyone. You'll be listed anonymously in any documentation that is created based on your feedback. Please feel free to look at our User Participation Agreement.

Thanks for being willing to participate in research!

Please fill out the form below and we'll be in touch if we have an opportunity for you to get involved.